Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return or refund under the terms below.

30-Day Returns

We accept eligible returns within 30 days of the delivery date.

To be eligible for a return, the item must generally be unused, in its original condition, and returned with its original packaging and accessories where applicable.

Certain products may have different return requirements or may be marked as final sale.

Return Request

Please contact us before sending any item back.

Include your order number and a brief explanation of the reason for the return. We will provide return instructions if your request is approved.

Please do not send products to an address other than the return address provided by our customer support team.

Return Shipping

For returns due to a change of mind or ordering the wrong item, the customer may be responsible for return shipping costs unless otherwise stated on the product page.

If the item is defective, damaged, incorrect, or not as described, please contact us so we can review the issue and determine the appropriate resolution.

Refunds

Once the returned item is received and inspected, we will process the applicable refund.

Approved refunds are generally issued to the original payment method.

Depending on your payment provider or bank, it may take additional business days for the refund to appear in your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

Please provide your order number and photographs of the item and packaging when requested. We will review the issue and, where appropriate, provide a replacement, refund, or other suitable resolution.

Non-Returnable Items

Some products may not be eligible for return, including certain personal-care products, hygiene-sensitive items, customized products, clearance/final-sale products, or products specifically identified as non-returnable on the product page.

Exchanges

If you need a different product or size, please contact us. Depending on product availability, we may offer an exchange or another suitable solution.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

Cancellation requests can only be accommodated before an order has been processed or shipped. Once an order has shipped, cancellation may no longer be possible and the customer may need to follow our return procedure.

Contact Us

For questions about returns or refunds, please contact us through the contact information available on our website.